Eleven reasons to choose Korax web hosting services
1: Canadian
Korax is a 100% privately owned Canadian corporation. All our staff are located
in Canada; all our services operate from data facilities located in Canada;
and all data, including customer records and files, reside on servers physically
located in Canada.
2: No outsourcing
We do not outsource any aspect of our operations or our customer support.
All Korax servers, hosting, and e-mail services are built, maintained and supported in-house by our own staff.
3: Answers
We have in-depth knowledge of the technologies involved, from the optimal
configuration of server software, to the details of the underlying networking protocols.
This allows us to diagnose problems rapidly, and to provide detailed and correct answers to your questions.
4: Not a reseller
We own our network and our server infrastructure. This means we have full control,
as well as full responsibility, over our infrastructure and its proper operation.
Many hosting companies, despite how they market themselves, exist in name only,
and they merely rent and resell space on servers owned and operated by other providers.
5: Consistency
We provide a well-run, closely monitored, stable, predictable environment,
with no surprise changes. Changes which impact service functionality are extremely rare,
and are announced well in advance to all affected clients.
6: Service choice is easy
Korax offers a straightforward and easy to understand package structure, making ordering,
upgrades, and downgrades a simple affair. We don't present a confusing array of
similar-looking packages, or force you to choose between packages differentiated by
arbitrary feature combinations.
7: We're here
We won't keep you waiting. We answer the vast majority of support enquiries within
minutes, and the rest in hours, not days, even for unusual requests.
8: Flexibility
We're easy to work with, we're flexible, and we're fair.
9: Focus
We are focused on our core service, web and e-mail hosting, and we do it well.
Providers who try to do "everything" often do nothing particularly well.
10: Stability
Korax has been in business since 1997, and has been financially solid,
stable and independent throughout its history.
11: The highest service standard
We provide services which are critical to your business, and we charge fair
and reasonable rates that allow us to maintain a high standard of service.
We don't seek to compete with "budget hosts". We value quality, reliability,
and long term client relationships, rather than rapid growth through high
volume customer acquisition.
